FBS Receives 2018 CSI Dealer Award
FORMULA BOATS SOUTH is proud to announce that we are a recipient of the annual 2018 Marine Industry Customer Satisfaction (CSI) Dealer Award. This award is presented to dealerships that provided excellence in customer service for the areas of sales and it is our second year in a row receiving it!
The Marine Industry CSI Dealer Award honors dealerships that actively measure customer satisfaction and pursue continuous improvements to better serve the customer. FORMULA BOATS SOUTH is being awarded because we have effectively met the needs of our customers and provided them with a superior sales experience.
The award is derived from the feedback of our customers as part of the overall Marine Industry CSI Program. In 2018, nationally, over 140,000 boat owners were surveyed, with nearly 44,000 responding, so we display our achievement proudly.
We look forward to another year of continued dedication to our customers and commitment to enhancing the boating lifestyle.